Little Play Co
refund policy.
Returns and exchanges — what we cover and how to start one.
Refund Policy
We accept returns and exchanges in a few specific cases. Read on for what we cover.
What we cover
Damaged on arrival
If your kit arrives damaged, send us a photo and email us right away.
Wrong item
If you've received the wrong product, compare the package weight against the kit listed and email us.
Lost in transit
If your order doesn't arrive, email us and we'll trace it.
Good to know
- Items sent back without first emailing us won't be accepted.
- Sale items and gift cards can't be returned or exchanged.
Email us
Questions about returns? Email us at help@littleplay.co.